MINISTRY OF HOME AFFAIRS, PUBLIC UTILITIES, AND TRANSPORTATION
GOVERNMENT OF THE TURKS AND CAICOS ISLANDS
Telephone: 649-338-3518 Telefax: 649-946-2751
RE: Equipment failure at RO Plant Grand Turk
Further to the Public Notice of August 17th 2020 from the Department of Water Undertaking, within the Ministry of Home Affairs, Public Utilities & Transportation, advising the residents of Grand Turk that some districts would be experiencing temporary water loss and low water pressure due to equipment failure at the water production plant, the Department would like to inform that this issue remains, and some residents continue to experience low water pressure or complete water loss.
The Department has sought to replace the failed equipment, however, due to circumstances beyond our control, the shipment of the part was delayed due to unfavourable weather in the United States. Shipment is once again on schedule and we anticipate repairs being completed within the next two weeks.
Water Undertaking apologizes for the inconvenience caused and thank you, our valued customers for your patience and understanding, while we seek to have this matter rectified.