Ministry of Health Updates on COVID19 Health Hotlines


Ministry of Health Updates on COVID19 Health Hotlines

The Ministry of Health (MOH) implemented Health Hotlines early in the COVID19 pandemic in order to provide advice and guidance to persons who have either developed symptoms consistent with COVID19 or have had contact with suspected or confirmed cases in order to provide further guidance.


The Hotlines are operated by trained MOH personnel who provide information based on interviews with each caller. This may lead to persons being referred to the Contact Tracing/Public Health Team for further action.


The hotlines can be contacted at (649) 232 9444 or (649) 333 0911 and the hours of operation are 7am-7pm daily. If persons contact the hotlines and are unsuccessful, they are asked to leave a voice or text message with contact details and their calls will be returned.


If anyone is having an emergency such as experiencing shortness of breath or difficulty breathing, they are asked to contact 911 immediately and inform the 911 operator if they are experiencing symptoms of COVID19, whether they have been diagnosed with COVID19 or are in quarantine. This will ensure that the responding team including the hospital is prepared to receive persons needing urgent interventions.


The general public is reminded that the hotlines are focused on COVID19 queries for persons who are symptomatic, contacts of confirmed cases and those in quarantine. All other queries should be directed to email address: This email address is being protected from spambots. You need JavaScript enabled to view it. . All queries related to the COVID19 vaccine and those interested in registering for the vaccine should access:

TCI records highest daily count for New Cases of Covid-19

Press Release


TCI records highest daily count for New Cases of Covid-19


The Ministry of Health, through the National Public Health Laboratory, tested a record number of samples yesterday 26.1.2021 and also recorded the highest number of positive cases of Covid-19 since beginning of the pandemic. The National Public Health Laboratory tested a total of 183 samples and 74 were positive.


The distribution of the new confirmed cases is as follows;


Providenciales 59

Grand Turk 9

South Caicos 3

North Caicos 3


This will be reflected in today’s dashboard which will be published later today.

The Public Health Team have already commenced aggressive contact tracing activities across the islands in response to this development.

The general public is being reminded to do their part to prevent the further spread of this disease within the TCI.

Persons are reminded to stay home and contact the health hotlines if experiencing symptoms or signs of Covid-19; which may include fever, cough, shortness of breath, diarrhea, vomiting, headaches, joint/muscle pain and loss of the sense of smell/taste. If you have severe symptoms such as difficulty breathing, please call 911 immediately and inform the operator of your symptoms so all necessary precautions can be taken.


Everyone is asked to take the relevant precautions at all times to protect one another and in particular those in the vulnerable groups:

  1. Wash your hands frequently with soap and water for 20 seconds 
  2. Use hand sanitizer if soap and water are not accessible  
  3. Cover your cough/sneeze with your elbow or a tissue and properly dispose of it 
  4. Wear face coverings in public 
  5. Practice social distancing of 6 feet 
  6. Stay home if you have symptoms of Covid-19 and call the health hotlines on 232 9444 or 333 0911
  7. Symptoms of Covid-19 include: cough, headache, shortness of breath, fever, diarrhea, loss of sense of taste or smell
  8. Avoid mass gatherings and social gatherings
  9. Avoid non-essential travel including local, regional and international travel 
  10. Cooperate fully with contact tracing teams if you are contacted 
  11. Comply with quarantine to prevent any further spread of Covid-19
  12. Do not discriminate against persons suspected of having Covid-19, it can happen to anyone
  13. Stay informed-visit the Ministry of Health website for up to date information on
  14. Protect yourself by getting vaccinated. Register online today at






Press Release




The general public is reminded that to date, only one laboratory within the TCI outside of the National Public Health Laboratory has approval to carry out in country testing for Covid-19.


In addition to this laboratory, four other health care facilities have applied for and received approval to carry out testing through the referral of samples either overseas or to the approved local laboratory.


Under the Public and Environmental Health (Testing of COVID-19) Regulations 2020 which were published in the Turks and Caicos Islands Gazette on 1st May 2020, volume 171 no. 30, the requirements for testing for Covid-19 are laid out including the application and approval process for facilities who may wish to test for Covid-19 in the Turks and Caicos Islands or to refer samples overseas for testing.


Other applications are currently under review.


The Testing Regulations set out the requirements which need to be met to establish testing outside of the National Public Health Laboratory.  Such testing requirements are to ensure that all procedures are validated for in country testing and that all safety procedures are in place for the proper collection of specimens as well as processing, disposal, packaging and transportation, whether the tests are carried out locally or sent overseas for testing.


The testing for Covid-19 which is carried out by the National Public Health Laboratory is done via PCR testing which is the accepted gold standard and is carried out in accordance with the Testing Strategy which prioritizes testing samples for suspected cases of Covid-19, contacts of cases, persons traveling overseas for Treatment Abroad and Front-Line workers as outlined in the Testing Strategy.


The MOH is aware of recent developments as it relates to requirements for travelers entering the US, Canada and UK to provide negative Covid-19 test results in order to travel. Whilst, the National Public Health Laboratory does not have the capacity to carry out this level of testing, a working group has been tasked with developing testing for travelers. Information on this will be issued in due course.


Any testing which is carried out without the relevant written approval of the Ministry of Health is considered an offence in accordance with the Public and Environmental Health (Testing of COVID-19) Regulations 2020.



Hon. Attorney General Rhondalee Braithwaite-Knowles announces the appointment of Khalila Astwood-Tatem as the new Deputy Attorney General





Hon. Attorney General Rhondalee Braithwaite-Knowles announces the appointment of Khalila Astwood-Tatem as the new Deputy Attorney General


On Monday 18th January 2021, in Grand Turk, Turks and Caicos Islands, Hon. Attorney General Rhondalee Braithwaite-Knowles OBE QC announced the appointment of Mrs. Khalila Astwood-Tatem as only the second local person to be appointed as Deputy Attorney General for the Turks and Caicos Islands.


Mrs. Khalila Astwood-Tatem, a Grand Turk native, practiced for many years in the Bahamas, first as an Associate and then as a Partner at Evans & Co., before returning home to the Turks and Caicos Islands Attorney General’s Chambers where she became Senior Crown Counsel and then Principal Crown Counsel with the lead on commercial and litigation matters.  Prior to this appointment Mrs. Astwood-Tatem was head of the International Division where she led on international initiatives, such as the Caribbean Financial Action Task Force (CFATF) and Exchange of information for Tax Purposes, compliance with international obligations and conventions, responding to international requests and advising on various issues which touch and concern international law and international relations.


Mrs. Astwood-Tatem has 20 years of legal experience, during which time she strengthened her expertise in commercial law including Development Agreements, land acquisition, public-private partnerships, company law, civil litigation, industrial relations and employment law, probate and intestacy, real property and conveyancing, personal injuries, maritime law, combatting money laundering, the financing of terrorism and proliferation of weapons, extradition and mutual legal assistance. 


She is admitted to practice in the Turks and Caicos Islands, Jamaica and the Commonwealth of the Bahamas.


As the new Deputy Attorney General, Mrs. Khalila Astwood-Tatem is responsible to the Attorney General for the management of the legal and administrative work flow within the Attorney General’s Chambers. 


In accepting the appointment, Mrs. Astwood-Tatem said; “I am thankful for this opportunity to serve in this new role within the Attorney General’s Chambers. I look forward to strengthening the delivery of service within the Chambers, my continued representation of the Government of the Turks and Caicos Islands and engagement with others on its behalf.”


In announcing the appointment of the new Deputy Attorney General, the Hon. Attorney General Rhondalee Braithwaite Knowles OBE QC said; “over the last few years we have made great progress in developing the professional staff, legal resources and better service delivery standards in the provision of quality legal work. The professional development of the Chambers continues to improve, along with a solid reputation of solutions oriented responsiveness to the legal needs of the public sector.  As the Chambers continues to evolve, the skills of the professional staff in particular will be critical in managing our operational effectiveness.  Mrs. Astwood-Tatem’s enviable experience and expertise gained through a proven track record of quality legal expertise in practice, leadership, team building, financial and relationship management are well suited to the challenges of her new responsibilities.  As a fellow senior Turks and Caicos Islander attorney, I am very pleased with Mrs. Astwood-Tatem’s well deserved appointment and look forward to working with her in the management of the legal affairs of the Government.”


HE the Deputy Governor Anya Williams welcomed the appointment; “On behalf of the public service of the Turks and Caicos Islands, I extend congratulations and best wishes to Mrs. Khalila Astwood-Tatem on her well-deserved appointment to post of Deputy Attorney General within the Attorney General’s Chambers.


Having had the opportunity to work with Khalila over the years, I can attest to her hard work, dedication and sound legal advice and am confident in her ability to assist the Attorney General Honourable Rhondalee Braithwaite-Knowles and her team within the Attorney Generals Chambers in delivering high quality legal advice to the government and people of the Turks and Caicos Islands and in upholding the rule of law.”




Turks & Caicos Government

Office of the Governor

Office of the Deputy Governor