Public Advisory from the Department of Registration and Citizenship

The Department of Registration and Citizenship in the Ministry of Border Control and Employment hereby advises that persons currently awaiting the receipt of a first time or renewal of a British Overseas Territories Citizen (BOTC) - Turks and Caicos Islands Passport should contact the Passport Office in Grand Turk, to verify and or update their contact details, in the event further information or supporting documents are required and for the purpose of notification on the arrival of their passports.


In recent months, the department has experienced higher than usual failed attempts to reach customers on the numbers provided on the submitted applications, which results in undue delays in the processing of applications and/or the collections of passport books.


The Passport Office can be reached on (649) 232-7533 during the working hours of 8:00 am to 4:30 pm Mondays to Thursdays, and 8:00 am to 4:00 pm on Fridays. The Passport Office is closed on weekends and public holidays.

Update on Restoration of Government Services Post Hurricanes Irma and Maria



Following on from the passage of Hurricanes Irma and Maria, government services have resumed across all sectors, but it is important for the general public and our clients to be aware that there remain challenges in a number of key areas which currently impact service delivery.


The islands of Grand Turk, South Caicos and Salt Cay which account for 54% of government staff, suffered significant damage to government infrastructure during the last hurricane season.  This is in addition to damage to schools which accounted for the majority of loss.


As of today there remain a significant number of displaced departments which are currently being housed within other departments whilst they await repairs to government infrastructure.  This includes critical departments such as the Information Technology, Customs, Planning, Land Registry, Public Works, Land Survey, Internal Audit and other departments on the island of Grand Turk.  Following on from the Hurricanes the Ministry of Infrastructure conducted damage assessments and costing on all government buildings. 


In the area of communication, we have noted a marked improvement in communication services on the island of Grand Turk which should result in the full functionality of department phones.  To this end persons can now once again reach departments through the switchboard numbers 946-2801 and 338-2801, while a full listing of government direct extensions is also posted on the governments website for easy reference.  Kindly note that the departments telephone lines operate on a Voice Over Internet Protocol (VOIP) system which relies on the stability of the network itself.


Revenue and Expenditure systems have suffered a number of challenges during recent months due to internet and communication instability, but with recent improvements by telecommunication providers this should shortly be resolved.


We take the opportunity to thank our clients for their patience during this period and do hope that we can work to expeditiously resolve all remaining concerns.


Please see below an updated listing of the affected departments new operating locations:

·         Customs Department - Treasury Department, Front Street

·         Central Information Technology Unit - Treasury Department, Front Street

·         Public Works Department - Former Chief Minister's Office, Government Compound, Pond Street

·         Planning Department - Former Chief Minister's Office, Government Compound, Pond Street

·         Water Undertaking Department - Former Chief Minister's Office, Government Compound, Pond Street

·         Land Registry Department - Attorney General's Chambers, Waterloo Plaza, Airport Road

·         Valuation Department - Attorney General's Chambers, Waterloo Plaza, Airport Road

·         Survey and Mapping Department - Attorney General's Chambers, Waterloo Plaza, Airport Road

·         Crown Land Unit - Attorney General's Chambers, Waterloo Plaza, Airport Road

·         Elections Department - Strategic Policy and Planning Unit, South Base

·         Internal Audit Department - Audit Department, Tony Clarke Office Complex

·         Road Safety Department - Printing Department, Ruthann Lightbourne Plaza 

·         Ministry of Education, Youth and Sports - Franklyn Misick Building, Church Folly




TCI Port Authority Commences Port Lighting Project

Premier Hon. Sharlene Cartwright Robinson and Minister of Tourism Hon. Ralph Higgs witnessed the commencement of the first major Port Authority project of 2018 at Bellfield Landing in North Caicos on Thursday February 1.

The channel lighting and demarcation project will encompass the demarcation of the main shipping channel serving North Caicos, Parrot and Dellis Cay and will allow mariners to safely navigate the channel after nightfall. The project was much needed as the channel is a lifeline to the islands that rely solely on maritime transport for the movement of passengers and inbound/outbound cargo.

The Premier, who is the Minister responsible for the TCI Ports Authority, toured the dock and met with Project Superintendent, Albert Higgs of Unlimited Construction who explained the timelines and installation process. Mr. Higgs who is also an accomplished mariner, explained the installation of the 28 Solar powered navigational lights, which is scheduled for completion during the month of February providing there are no unexpected delays. 

Public Works Department is providing technical assistance for the project. Chairman Devon Williams and Senior PSFO Walter Hanchell represented the TCI Ports Authority.

A formal commissioning exercise will take place upon project completion.




The Office of the Deputy Governor is pleased to announce the appointment of Mr. Jarrett Forbes to the post of Director of Sports within the Turks and Caicos Islands Government.

Mr. Forbes, a certified Sports Coach in Miami, Florida, has over 14 years of developing and managing sports programs overseas.  He achieved a Bachelor of Science in Criminal Justice from Florida International University and a Master of Science in Psychology from Nova Southeastern University in Florida.                        

Having coached over 300 official games, facilitated extensive player development and recruitment as well as conducting sports camps across both South Florida and the Caribbean, Mr. Forbes is well prepared to excel in this new role. 

Returning to the Turks and Caicos Islands in 2016, Mr. Forbes joined the Non Profit Organization, TCI Rising Stars as Vice President which made him responsible for coordinating several youth basketball programs throughout Grand Turk and Providenciales, highlighted by coaching a team of TCI athletes to a Silver Medal in an international contest in Puerto Rico.

Commenting on his appointment Mr. Forbes stated; “I am very excited to join the Public Service as the Director of Sports. Sports has always been my passion and as a youth I was motivated to do well in school, make positive choices, learn leadership skills and develop strong character.

“I believe that through sports we can empower both the youth and adults in the Turks and Caicos Islands by developing within them a spirit of excellence, competitiveness, unity, leadership, national pride and healthy living. 

“My plan for this role is to take a holistic approach to the overall development of our youth and adults through sports and wellness, while engaging individuals and communities in the collective development of qualified coaches and officials, premier athletes, competitive teams and world class facilities.” 

Deputy Governor Anya Williams congratulating Mr. Forbes on his appointment stated:  “Congratulations is extended to Mr. Jarrett Forbes on his appointment as the new Director of Sports. We welcome him to the Turks and Caicos Islands Civil Service and look forward to the positive contribution and vision that he will bring to the Sports Department.

“As sports has the potential to change lives in so many ways, I encourage Mr. Forbes to work with the various schools and NGO’s to develop new and innovative programs for the youth throughout the Turks and Caicos Islands and to bring more positive awareness to this most important sector.”


Not just an athlete but a scholar

Turks and Caicos Islands native Levard Missick Jr. epitomizes the concept of a student athlete. Missick who attended H.J Robinson High School, transferred to the United States to pursue his basketball dreams and is now making tremendous progress.


Currently Mr. Missick is playing High School Basketball in Kentucky, for Pike County Central High School where he is leading his team to a current record of 19 wins and 5 losses in this 2017 – 18 season. As Team Captain, he is an all-around player and is tasked nightly to “Bring the Energy”.  The 6’ 7” Missick recently made the headlines in Kentucky by grabbing 30 rebounds in a single game and also scored 16 points in a 73 – 65 win over Johnson Central High School.  According to the record books, the last time a player grabbed 30 rebounds in a single game in the Kentucky High School Athletic Association was in 2006.


Levard Jr. however, does more than grab rebounds and score double digits, he is also a winner in the classroom. With an outstanding 3.6 GPA (equivalent to a 90% average), Missick is focused, determined and equipped to succeed on and off the basketball court.


When asked what motivates him to do well in the classroom, Missick stated: “Knowing that I have to do well academically in order to play and also to make my family proud.”


Well, Missick has made more than his family proud, he has made his country proud. The new Director of Sports, Mr. Jarrett Forbes stated that he is aware of the talent that Missick has as he saw firsthand the substantial role Missick played in leading the TCI Rising Stars basketball club to a second-place finish in the Puerto Rico International Basketball Tournament in July of 2017.


Mr. Forbes also acknowledged that Missick is a leader and a great example of the concept of a student athlete. Going forward Mr. Forbes aims to set standards in sports across the board that will develop tremendous athletes in the TCI with exemplary character while promoting academic achievement and a healthy lifestyle.


The Department of Sports would like to say to Levard Missick Jr. to continue to do well in basketball and in the classroom and continue to make the necessary sacrifices and commitments that lead to greatness. 



Turks & Caicos Government

Office of the Governor

Office of the Deputy Governor