Customs Duty Exemption, Frequently Asked Questions:

Customs Duty Exemption, Frequently Asked Questions:

 

What does the exemption order do?

The exemption Order will allow importers to import the selected goods into the Turks and Caicos Islands duty free.

 

What goods are listed under the current Customs Order?

For full details of the items listed under the Order, you may visit the TCI Customs Department website at www.customs.gov.tc

 

However, below are a list of items that are currently included in the Customs Order:

Selected Building materials, namely:

Concrete Blocks

Sheetrock

Aggregate/Fill/Material/Asphalt

Lumber

Plywood

Structural steel and sheets

Fasteners (screws, nails, bolts)

Zinc sheets and other roofing material

Electrical conduits, boxes, fixtures, wires etc.

Plumbing pipes, fittings and fixtures

Finishing materials (paint, shore coat, etc.)

Windows and doors materials

Hurricane straps

Floor finishes (hardwood flooring, tiles, stain, varnish, etc.)

Construction tools and equipment (excluding equipment under chapter 84 of the Customs Tariff such as Work Trucks, Cranes, Excavators, Fork lift Trucks, Bulldozers, Levelers and similar equipment)

Electrical wires

Fencing

Roof Sealing

 

Selected Furniture, namely:

Sofa

Love seat

Accent chairs

Cocktail table

Sofa table

End table

Bed frame

Bed headboard

Bed footboard

Dining room table

Dining room and chairs

Mattress

Box spring

Dresser and mirror

Nightstands

Chest of drawers

 

Selected Appliances, namely

Television (one per importer/declarant)

Refrigerator

Stove

Microwaves

 

When does the order expire?

The Current Customs Order expires on the 31st of March 2018, at 11:59pm.

 

What happens if my goods are shipped before the order expires but arrives after the order expires?

In order to qualify for this Customs duty exemption the goods must be “landed” in the Turks and Caicos before the expiry of the Order on the 31st March 2018.

***Landed means the date that the vessel or aircraft arrives in the Turks and Caicos Islands.

 

Who do I contact to benefit from the Customs Order?

To benefit from this Customs Order a written request must be submitted  to the Collector of Customs, requesting the exemption and producing documents stipulated in the order.

 

What are the contact details for those who process these request?

The Concessions desk contacts are as follows:

This email address is being protected from spambots. You need JavaScript enabled to view it. or 338-5500

This email address is being protected from spambots. You need JavaScript enabled to view it. or 2442355

This email address is being protected from spambots. You need JavaScript enabled to view it. or 3313221 or 2313221

 

For General Inquiries:

Providenciales:

This email address is being protected from spambots. You need JavaScript enabled to view it. or 2459205

This email address is being protected from spambots. You need JavaScript enabled to view it. or 2414260

This email address is being protected from spambots. You need JavaScript enabled to view it. or 2448049

 

Grand Turk:

This email address is being protected from spambots. You need JavaScript enabled to view it. or 2417454

This email address is being protected from spambots. You need JavaScript enabled to view it. or 2411941

This email address is being protected from spambots. You need JavaScript enabled to view it. or 2310819

 

What supporting documents do I need to provide to benefit from the order?

Your letter to the Collector must be accompanied by the following:

  • Proof of ownership of the property, or long term residence there
  • Proof of damage to the property
  • Proof of damage to the furniture and appliances
  • Invoices for good replaced/purchased

 

 

Who qualifies under the order?

Only individuals qualify under the order, Businesses and Companies do not qualify.

 

Do I need to bring hard copies to the office or may documents be scanned and emailed?

You may drop copies to the office, and you may also scan and email to us.

 

What can be used to show proof of ownership of property?

As proof of ownership of property, you may submit a copy of the register page for the property, which is obtained from the Land Registry.

 

What may be used to show long term residence at the property?

A sworn Affidavit to that effect, lease or utility bills.

 

Does the Exemption cover the 7.5% Customs Processing Fee?

No, the exemption is a full duty exemption ONLY, which means that you will pay 0% duty, but the 7.5% Customs Processing Fee must be paid in full.

 

What happens if items acquired abroad are not shipped in my name?

In your letter to us, you must indicate that the goods belong to you but was consigned to another individual, and produce documents requested.

 

What happens if the land documents are in my wife's name, but the items are shipped in my name?

In this case you would apply in the usual way stating this in your letter, and producing a copy of your marriage certificate.

 

What happens if I have items which are not on the exemption list?

If you have imported items not on the exemption list, they will not be duty free, and you will have to pay the full duty rate.

 

What happens if I am granted the exemption but some of the items arrive in a later shipment?

Once you have been approved for the concession and items are short shipped, you will not have to be processed again, and you will not have to pay again. Your broker will use the same letter and follow the procedure for short-shipments. You must ensure that the Department is notified of a short shipment either directly or through your broker.

 

What happens if I am renting an apartment, but the furniture and appliances belong to me, would I be covered by the order?

Yes, if you are able to satisfy the Concessions desk that you are the owner.

 

What happens if I have multiple shipments? For example, Rooms to g o shipped my furniture on the 13th of January, Brandsmart shipped my appliances on the 24th of January, and Home Depot shipped my ceiling fans on the 14th of February?

Each shipment will require approval. This means that request will be made in each case.

 

Once I have received approval what do I do then?

Your approval letter must be submitted to your Broker (if you have one), who will attach it to you Customs Declaration, so that you pay 0% duty.

 

MINISTRY OF BORDER CONTROL APPOINTS NEW COMPLIANCE AND ENFORCEMENT MANAGER

The Turks and Caicos Government is pleased to announce the appointment of Mr. Tito Forbes to the role of Compliance and Enforcement Manager within the Ministry of Border Control and Employment Services.

Mr. Forbes joined the civil service on January 1st, 1997 as a temporary Immigration Officer and a year and a half later was appointed to that same post on 1st September 1998 before being promoted to the role of Senior Immigration Officer in December 2004.

Having shown a strong determination to succeed and to excel within the department, Mr. Forbes was afforded the opportunity to participate in a number of training programs both locally and internationally including:                                   

The Personal Safety Training (PST) where Mr. Forbes received a Certificate as a PSP Trainer in the United Kingdom (November 2011). Which consisted of:

  • National Decision Making Model
  • Tactical communication skills
  • Self Defence
  • Technical control skills
  • Edge weapon defence
  • Handcuffing
  • Use of batons

In his new role Mr. Forbes will take on responsibility for the strategic oversight of the Immigration Department's Enforcement Unit with a renewed focus on enforcement and compliance at a time when there are growing concerns about crime and increased instances of work permit abuse by employers and employees.

Mr. Forbes’ role will require him to liaise with other law enforcement agencies in the Turks and Caicos Islands on issues of mutual interest and to lead and assist in directing the Ministry of Border Control's Border Enforcement Team.

In response to his appointment Mr. Forbes said; "I am deeply honoured by this appointment and the ability to serve in this capacity.  I am aware of the challenges of the role and also of the wider issues, but I will do my best to vigilantly serve the people of the Turks and Caicos Islands.

The newly appointed Director of Immigration, Mr. Derek Been commented; “We congratulate Officer Forbes on his new appointment and welcome him to the Immigration Management Team.  The Immigration Department is committed to providing quality immigration services for members of the public and visitors and also to working for the prosperity and stability of the Turks and Caicos Islands.  I am convinced that Officer Forbes excellent work ethics, experience and positive attitude can only add value to the Department and the wider service and I am pleased to have him serve in this capacity."

Deputy Governor Anya Williams stated; "Congratulations is extended to Mr. Forbes on his recent promotion.  He has been a long standing member of the Immigration Department and of the Immigration Task Force, having dedicated over 20 years of service to the Turks and Caicos Government and to this department.  He has over the years proven not only his abilities, but also his sacrifice and dedication to his role, being on call many days and hours to respond to incidents of illegal sloops and other illegal immigration issues and for this we both thank and congratulate him and wish him all the best in his new role."  

 

Turks & Caicos Government

Office of the Governor

Office of the Deputy Governor

Contact

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