Office of the Minister
Objective: To provide strategic leadership and guidance through the development of policies and laws that are clear and progressive, to focus on the customer by transforming the way we deliver services, to work in collaboration with other agencies to accomplish common national goals and to develop staff and provide resources to enable them to fulfil operational mandates.
Immigration Department
Objective: To better protect the borders, as well as the economic, cultural and social environment of the Turks and Caicos Islands by ensuring that only persons with legal rights to visit, reside and work are able to do so in accordance with the relevant laws of the country.
Products / Functions:
- Residence Permit – Investor, Home Owners, Independent Means and Spousal
- Visitors Visas
- Visitor Visas Extension
- Enforcement of Laws & Policies
- Detention Center
- Repatriation of Illegals and Detainees
- Grant leave to enter to residents and visitors.
Department of Citizenship and Registration
Objective: To create and manage the vital records of all residents, register all life events, and provide secure identity documents in accordance with the Turks and Caicos Islands laws and Ordinances.
Products / Functions:
- Permanent Resident Certificate
- Naturalization (BOTC)
- Registration (BOTC)
- TCI National Status Cards
- Belonger Status by Grant
- Belonger Status By Spouse
- Passports (BOTC)
- Travel Documents
Employment Services
Objective: To attain full employment of legal residents and ensure the availability of required skills in the labour market to support economic growth.
Products/Functions:
- Labour Clearance
- Work Permits
- Temporary Work Permits
- Appeals Board
- Work Place Inspections
- Unemployment Registration
- Conciliation and Mediation of employee/employer disputes
- Search of Records (Work Permits)
In addition, within this Department, there are two (2) Statutory Boards: The Work Permit Board (divided into two (2)) and the Immigration Appeals Tribunal / Board.
Customer Service
Objective: To deliver reliable & effective customer service to all through efficient service delivery. Ultimately enhancing the overall customer experience during the submission and vetting process of all applications submitted to the Ministry Immigration, Citizenship, Labour and Employment Services.
Products/Functions:
- Facilitate movement of products / services between Departments and Customers.
- To the general public please note the Ministry of Immigration, Citizenship, Labour and Employment Services is here not only to fulfill its Mission and various
- Objectives but to serve you in the most respectful and cordial manner.
Labour Tribunal (Quasi Government)
Objective: To review administrative decisions and ensure that employers' and employees' rights and responsibilities are considered and decided in a manner that is fair, just and timely and in accordance with the laws of the Turks and Caicos Islands. Products/Functions:
- Ensure Employees’ and Employers’ rights through court proceedings.
- Education and Community Outreach on the Employment Ordinance.