Providenciales, Turks and Caicos Islands, 4 February 2026 — On 27 January 2026, the Department of Behavioural Health Services conducted stakeholder engagement visits across the Twin Islands as part of its continued efforts to strengthen collaboration, improve referral pathways, and promote equitable access to specialised mental health and substance use services. The visits included Mrs. Kacy Higgs, Substance Abuse Counsellor stationed on the Twin Islands, Ms. Tiara McTaire, Mental Health Education Specialist, Dr. Jadetra Inghram, Clinical Psychologist, and Dr. Coryse Penco, Clinical Psychologist. The team met with staff across multiple sectors to share information, answer questions, and reinforce clear and appropriate referral processes.
The engagements reflect the Department of Behavioural Health Services’ strategic focus on accessibility, continuity of care, and system-wide collaboration. Under the leadership of Dr. Alicia Malcolm, Director of the Department, the Department has prioritised strengthening referral pathways, expanding access to specialised mental health services across all islands, and ensuring that frontline stakeholders are equipped with the knowledge needed to connect individuals to the appropriate level of care.
“Access to specialised mental health care should not depend on where you live,” said Dr. Alicia Malcolm, Director of the Department of Behavioural Health Services. “These engagements reflect our ongoing commitment to strengthening partnerships, clarifying referral pathways, and ensuring that individuals across the Twin Islands can connect to the right level of support when they need it.”
Commenting on this initiative, the Honourable Minister of Health and Human Services, Kyle Knowles, stated that “This engagement forms part of a broader, ongoing outreach initiative by the Department of Behavioural Health Services. Similar stakeholder visits and collaborative sessions are planned for other islands to ensure consistent understanding of available services, referral pathways, and access to specialised mental health support across the Turks and Caicos Islands. The Ministry through the Department, remains committed to sustained engagement, not one-time visits, as part of its wider strategy to strengthen island-wide mental health care delivery.”
To learn more about DBHS programs please contact:
Department of Behavioural Health Services - Zone 1 (Grand Turk/South Caicos, Salt Cay) 649338 3613 and Zone 2 (Providenciales, North & Middle Caicos) 649 338 3616.
Also, be sure to visit our website www.gov.tc/dmhsd and follow our social media accounts www.facebook.com/TCIDBHS and @TCIDBHS on Instagram. You can also visit the Ministry of Health’s Facebook page on https://www.facebook.com/tciministryofhealth/.

Representatives of Primary Health Care alongside members of the Department of Behavioral Health Services (DBHS) team.

Representatives of Primary Health Care alongside members of the Department of Behavioral Health Services (DBHS) team.

Customs and Border Protection representatives with members of the DBHS team.

Adelaide Oemler Primary School representatives with members of the DBHS team.

Primary Health Care representatives with members of the DBHS team.